IT Systems Technician
Posted By:
George Hixon
Salary:
£26,000 - £28,000
Location:
Gateshead, Tyne & Wear
Job Type:
Permanent
Category:
Information Technology
Central Employment is excited to collaborate with a pioneering new client set to revolutionize their industry with data-driven solutions. As they embark on this transformative journey, they seek an Technical Support Engineer to bolster their expanding IT team.
Role Details:
- Hours: Monday – Friday, 8:00 AM – 4:30 PM, onsite.
- Salary: £26,000 up to £28,000 upon completion of PowerBI qualifications (six months)
- Driving Licence – Required due to travel across local sites
What You’ll Gain:
- Learning Culture: Access to a subscription service for continuous learning and skill expansion.
- Career Growth: Opportunities for personal and professional development in line with the company’s rapid expansion.
- Dynamic Environment: Collaborate with a diverse and talented team on a variety of Data and IT-focused projects.
Responsibilities:
- Provide comprehensive IT systems, software, and hardware maintenance and support.
- Undertake systems administration tasks to ensure seamless operations.
- Manage, maintain, and support software and hardware infrastructure.
- Analyze data and generate insightful company reports.
- Facilitate smooth client onboarding processes.
- Configure and operate the order processing system (Mintsoft) for new and existing clients.
- Set up clients with customer service software systems, infrastructure, and hardware.
Ideal Candidate Profile:
- Excellent communication and interpersonal skills.
- Proficiency in contacting customers via Microsoft Teams, phone, and email.
- Self-motivated with the ability to thrive under pressure.
- Good experience in a service desk capacity
- Experience in troubleshooting complex software systems.
- Strong analytical mindset and exceptional attention to detail.
Ready to Make an Impact?Join this exciting North East growth success story by submitting your CV today!
