Senior PR & Content Account Manager
Posted By:
Greg Phipps
Salary:
Up to £44,000 DOE
Location:
Newcastle upon Tyne + hybrid
Job Type:
Permanent
Category:
Sales & Marketing
Central Employment are working an established and forward thinking PR Consultancy, as they look to recruit a Senior PR & Content Account Manager, to join there client services team in Newcastle.
Newcastle based + hybrid working options Up to £44,000 DOE + benefits
Senior PR & Content Account Manager profile:-
● The Senior PR & Content Manager plays a key role in shaping and delivering high-quality client communications, ensuring all activity is delivered on time, within budget and to an exceptional standard.
● They help shape and bring client strategy to life and generally lead accounts day-to-day, acting as a trusted partner to clients.
● With a solid commercial and strategic mindset, they contribute to the growth of client accounts and the wider agency, while maintaining a future-focused, curious and proactive approach.
● They are confident in interpreting briefs, developing
communications plans and scopes of work, and presenting work and recommendations to clients.
● They build strong, long-lasting relationships with clients, media and stakeholders, and are committed to delivering measurable impact through communications.
Senior PR & Content Account Manager:-
● They contribute to new business activity and support the agency’s continued growth through ideas, proposals and collaboration.
● Confidently make day-to-day decisions on account delivery, escalating where appropriate.
● Act as day-to-day client contact on selected accounts, providing clear communication, managing expectations, and proactive support.
● Drive forward action plans, interpret client requests and present, work, recommendations and results to clients.
● Track and monitor delivery of client work, ensuring accurate and timely reporting through status updates, coverage reports, PR plans and client briefings.
● Agree and manage budgets including fees and third-party costs, raising any risks or issues to senior team members.
● Respond to journalist and influencer requests and proactively generate opportunities through outreach.
● Build and maintain a strong network of media, industry contacts and influencers.
● Deliver a wide range of content including press releases, social media content, blogs, web content, e-newsletters, reports and campaign assets.
● Ensure all work is peer-reviewed and meets agency quality standards.
● Measure and evaluate communications performance using agency systems.
● Contribute to and support the development of client strategies and communications plans.
● Maintain up-to-date PR plans, WIPs and project documentation.
● Organise and lead meetings where appropriate, ensuring clear agendas, actions and follow-ups.
● Anticipate client needs and ensure a consistent pipeline of activity and content.
● Identify opportunities to grow client accounts through new ideas and proactive recommendations.
● Contribute to new business proposals, pitches and presentations.
● Support onboarding of new clients, ensuring a smooth and
professional experience.
● Demonstrate a commercial mindset, identifying opportunities to grow accounts and agency revenue.
● Mentor and support junior team members, sharing knowledge and best practice.
● Work collaboratively across the team to deliver high-quality outcomes.
● Communicate workload effectively, raising any challenges or support needs in a timely manner.
● Contribute to agency marketing and wider business initiatives.
● Work with your line manager to identify development goals and review progress regularly.
● Stay informed on industry trends across media, communications, content and digital platforms.
● Proactively seek opportunities for learning and development.
● Deliver high-quality communications activity aligned to client strategy.
● Build strong client relationships and maintain high levels of client satisfaction.
● Secure impactful media coverage and deliver effective content.
Experience required:-
- Circa 3-5 years experience PR, communications or content marketing, ideally within an agency environment
- Has mentored junior PR talent, Account Executive and Account Manager level
- Excellent writing skills and attention to detail
- Strong media relations skills and confidence pitching to journalists
- A creative thinker who can spot opportunities and generate ideas
- Excellent organisational skills and the ability to manage multiple deadlines
- A proactive attitude and willingness to take ownership of your work
- Confidence presenting ideas and communicating with clients
- Curiosity about trends in media, communications and social platforms
