Are you an experienced Sales Account Manager who enjoys building strong customer relationships, identifying commercial opportunities and delivering technical solutions that add real value?
We're looking for a Sales Account Manager to join our growing Cranes & Lifting Division, managing and developing a portfolio of both existing and prospective customers across a range of industrial sectors.
This is a consultative sales role focused on developing long-term partnerships, understanding customers' operational requirements and identifying opportunities to expand account value through maintenance contracts, service agreements, repairs, inspections, lifting equipment and project-based solutions.
Whether your background is in cranes and lifting, engineering services, manufacturing, industrial services, MRO, construction support services or another technical B2B environment, we'd love to hear from you.
The Opportunity
As Sales Account Manager, you will be responsible for managing, developing and growing customer relationships whilst driving revenue growth across our Cranes & Lifting division.
Working closely with operational, engineering and service delivery teams, you'll act as a trusted advisor to customers, helping them maximise equipment availability, maintain compliance and improve operational efficiency.
The role offers the opportunity to work with a broad range of industrial customers while developing long-term partnerships that generate recurring revenue and sustainable growth.
Key Responsibilities
- Manage and develop a portfolio of existing customer accounts.
- Identify and win new business opportunities across target sectors.
- Build strong relationships with engineering, operational, procurement and senior leadership stakeholders.
- Understand customer operations and proactively identify opportunities to improve service delivery and performance.
- Promote a broad range of solutions including:
- Service and maintenance contracts
- Planned preventative maintenance programmes
- LOLER inspections and compliance services
- Crane repairs and breakdown support
- Modernisation and upgrade projects
- Lifting equipment supply and servicing
- Installation and project-based services
- Conduct regular customer meetings and site visits.
- Prepare proposals, quotations and commercial agreements.
- Work closely with engineering and operations teams to ensure successful project delivery.
- Track account performance, contract renewals and customer satisfaction levels.
- Maintain an active sales pipeline and deliver against revenue targets.
- Support tender opportunities and major project bids.
- Ensure all CRM records, customer activity and forecasts are accurately maintained.
About You
We're seeking a commercially minded account management professional who enjoys developing customer relationships and uncovering opportunities within technical environments.
Essential Requirements
- Previous experience within Account Management, Business Development or Technical Sales.
- Proven ability to develop and grow existing customer accounts.
- Strong relationship-building and stakeholder management skills.
- Experience selling services, solutions or products within a B2B environment.
- Commercially astute with a track record of achieving sales and revenue targets.
- Excellent communication, negotiation and presentation skills.
- Ability to understand customer requirements and translate them into commercial opportunities.
- Full UK driving licence.
Desirable Background
We would ideally love to hear from candidates with experience in:
- Cranes and lifting equipment.
- Engineering services.
- Industrial services.
- Maintenance and compliance services.
- Mechanical or electrical services.
- Heavy industry.
- Manufacturing and production environments.
- Plant or equipment hire.