EL/PL Portal Claims Handler

The Opportunity

A growing specialist legal practice is looking to recruit an EL/PL Portal Claims Handler to manage a caseload of Employer's Liability and Public Liability claims. This role offers the opportunity to handle cases throughout the Portal process while working within a supportive and collaborative legal team.

Key Responsibilities

• Managing a caseload of EL/PL Portal claims from inception through to settlement.
• Reviewing initial claim information and maintaining accurate file records.
• Monitoring limitation dates and key claim milestones.
• Preparing and submitting Claim Notification Forms.
• Progressing claims through all stages of the Portal process.
• Obtaining and reviewing medical evidence.
• Liaising with insurers, solicitors, barristers, experts and other stakeholders.
• Assessing general and special damages.
• Preparing schedules of loss and supporting documentation.
• Assisting with litigation preparation and court documentation where required.
• Providing regular updates to clients and internal stakeholders.
• Delivering excellent client service throughout the claims lifecycle.

Requirements

• Previous experience handling EL and/or PL claims.
• Understanding of the EL/PL Portal process.
• Strong organisational and prioritisation skills.
• Excellent communication skills.
• Proficient in Microsoft Office.
• Ability to manage competing deadlines within a fast-paced environment.
• Positive and professional approach to client service.
• Strong attention to detail.