Digital Performance Account Director

Posted By: Greg Phipps
Salary: £35,000-£42,000 DOE + performance bonus
Location: North East + UK travel
Job Type: Permanent
Category: Sales & Marketing

Central Employment are delighted to be recruiting for a Digital Performance Account Director, based in North East for a industry leading digital agency. 

Due to growth within the client service and planning teams, they are seeking a commercially astute Digital Performance Account Director, working directly with key clients and reporting to the Head of Client Services.

Key Responsibilities: 

  • Lead on key-client digital marketing performance
  • Deliver top-notch leadership skills with campaign teams
  • Deliver success through others
  • Own the commercial and strategic growth plans for your group of accounts
  • Lead technical conversations and decision making on multi-service, new business pitches

 Client Account /Service Responsibilities: 

  • Use your outstanding interpersonal skills to collaborate with colleagues and client stakeholders in creating digital marketing strategies centralised around business critical objectives and targets to drive performance
  • Understand your client’s brand inside-out, their industry and their key stakeholders
  • Understand the impact/effect of other marketing activity on your client’s performance
  • Manage the clients budget across services to optimise performance
  • Align client’s future business goals with longer-term digital marketing performance strategies, have a view of their world 12-24 months out.
  • Be responsive and fast moving when reacting to client requirements and challenges
  • Track performance and hold internal service delivery teams accountable for progress and performance for your client accounts by critically reviewing channel tactics and reasoning
  • Presenting digital marketing strategies at senior level to clients
  • Manage client expectations, bringing issues/concerns to clients’ attention before they become problems, offering potential solutions, and advising of potential delivery delays
  • Support the delivery of quality clients reports with genuine campaign performance insights aligned with strategy objectives

Internal Responsibilies: 

  • Own specific strategic development initiatives within the business to improve our commercial performance.
  • Commits to personal development using both Agency training & support as well as a personal commitment to personal and performance improvement
  • Be a role model within the agency
  • Be visible throughout the Agency as a thought leader on digital marketing
  • Be able to clearly articulate opportunities with colleagues and Agency senior management team


The candidate

The ideal candidate will have 4-5 years agency side experience working in a digital performance, multi-channel or similar role.

Key skills:

  • Experience in digital performance channels – PPC, Paid Social, SEO, CRO/Analytics and  Affiliate Marketing 
  • Be confident speaking to clients, 3rd parties and media owners 
  • Have a detailed understanding of the digital landscape and emerging media platforms. 


Apply Now!

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