Digital Media Account Manager

Posted By: Greg Phipps
Salary: £30,000-£32,000 DOE
Location: Manchester
Job Type: Permanent
Category: Sales & Marketing

Central Employment are working in partnership with a global media agency, and is part of the fastest growing global media group.  They are looking to expand their client services function and are looking recruit a Digital Media Account Manager, operating from their Manchester HQ.

Role Purpose:

Working as part of a team to provide support and assistance in managing the client’s business and to keep day to day activities running smoothly. Supporting with the leadership of the team.

Core Responsibilities:

  • Primarily, responsible for day to day management of several contacts across a significant client account.
  • Responsible for delivery of high-value multichannel activities.
  • Coordinates specialist teams across the wider agency to deliver ‘always on’ media plans in performance and online channels.
  • Responsible for receiving and interrogating client briefs to understand objectives.
  • Uses data and research to provide insightful responses to client briefs.
  • Reviews client and multichannel data to identify insights and anomalies.
  • Takes ownership for creating and distributing reports, and actioning client feedback.
  • Facilitates very frequent client communication by email, phone and face to face that is high quality.
  • Secondarily, responsible for ownership of a specified media channel(s) and / or projects in collaboration with specialist team(s).
  • Role in all elements of Client Services Team including billing, audits and development of team.
  • Prioritises workload and delegates actions to assistant level team members.
  • Supporting with the leadership and development of a team.

Key Professional Skills:

  • A trustworthy, client first approach
  • Organisation, attention to detail and ability to prioritise
  • Ability to coordinate across multiple projects and clients
  • Numeracy and analytical ability; Google Analytics and Excel skills valued
  • Clear and engaging communication style across email, phone and in person

Key Knowledge:

  • Understanding of marketing and the role of media and media planning
  • Your clients’ business, to ensure our approach fits and their needs are met
  • The lifecycle of a campaign; including how to evaluate performance

Key Experiences:

  • Stakeholder management across all levels
  • Involvement in the activation of marketing campaigns, specifically digital/paid media channels
  • Worked within a media/digital performance agency or in-house as a multi-channel marketing specialist
  • Working in teams to deliver against briefs
  • Professional interaction with key stakeholders


Apply Now!

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