Digital Account Director

Posted By: Greg Phipps
Salary: Competitive based on experience
Location: North East + UK travel
Job Type: Permanent
Category: Sales & Marketing

Central Employment are delighted to be working alongside a repeat award-winning digital agency as they look to strengthen their client services team, with the appointment of a Digital Account Director.

You will be joining the Client Services team to help further develop strategic opportunities for new and existing clients across a number of sectors such as FMCG, eCommerce, Retail, Education and Financial Services.

Responsibilities

  • Facilitate client success by nurturing and growing new and existing client relationships;
  • Identify new opportunities with clients by developing a thorough understanding of their business;
  • Drive business growth and develop a proactive plan;
  • Deliver against agreed account plan and budgets;
  • Develop forecasts for expected revenue from existing clients/accounts and opportunities for additional business – including timing, resource requirements, revenue and risks;
  • Identify services within the agencies portfolio that may cross sectors or transfer from other industries to meet a client’s current or future requirements;
  • Arrange and participate in internal and external client debrief meetings and planning sessions;
  • Own the end-to-end client accounts from proposals through to contracts and monitor and review the processes to ensure we deliver as an agency;

Experience

  • Extensive account management experience within a digital performance agency;
  • A track record of successful client account management within the digital sectors;
  • A strong motivation for delivering excellent customer service;
  • Team leadership and management experience;
  • Excellent communication skills, both written and oral – a confident communicator, adept in working with clients at the most senior level;
  • Confident with natural organisational, influencing, negotiating and interpersonal skills;
  • Proactive with a positive ‘can-do’ attitude and desire to succeed;
  • Strong leadership ability;
  • Need to navigate large and complex client organisations;
  • Dealing at director level;
  • Good technical understanding of analytics and digital reporting tools

Apply Now!

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