Client Account Administrator FTC

Posted By: Lucy Kennedy
Salary: £18,000 - £20,000
Location: Newcastle upon Tyne
Job Type: Permanent
Category: Office & Professional

Central Employment are delighted to be working alongside a well established marketing services company based in North Tyneside. The company have a trusted reputation within a defined vertical, and require an additional Client Account Administrator to join their Key Accounts department on a Fixed Term Contract until November 2019. 

The company are well established, and market leaders in their industry.  They are looking for an experienced and enthusiastic candidate who will go the extra mile to ensure the highest standard of service at all times for new and existing clients. They have a brand new, modern office and a friendly and welcoming culture.

Purpose of the Client Account Administrator

The Client Account Administrator role will involve responding efficiently to all client enquiries and apply full product knowledge to any prospective clients. The Client Account Administrator will be able to confidently liaise with all clients and represent the company to a high standard.

Key Responsibilities 

  • Manage workload in a fast paced environment
  • Take receipt of customers queries and act accordingly
  • Process orders from files supplied
  • Liaise directly with third parties
  • Offer client resolutions in a timely manner
  • Confidently provide accurate information regarding products

Requirements

Competences

  • Enthusiastic and self-motivated
  • Excellent organisational skills
  • Organised and efficient

Experience and Knowledge 

  • Previous customer service experience
  • Be confident in conversing with clients
  • Ability to talk confidently about the business

Skills and Abilities

  • Great telephone manner
  • Be articulate and able to communicate effectively
  • Able to multi-task and prioritise tasks
  • Able to work independently with confidence
  • Brand awareness

Please note this is a Fixed Term position until November 2019.

Apply Now!

Personal Details

Curriculum Vitae

Max. file size: 512 MB.

Clients We Work With

News & Announcements

As part of Mental Health Awareness month Central Employment has been taking a closer look at managing mental health in the workplace. Poor mental health is one of the biggest issues in the workplace today,...

Read More

Central Employment are delighted to welcome Lucy Kennedy to the business, joining Central’s expanding Commercial/Perms division due to growth and demand of the departments services. Lucy joins the Commercial team at an exciting time, as...

Read More

Subscribe

If you’d like us to send you our news, announcements and latest job vacancies enter your details and we’ll keep in touch!